LEGAL

ACCEPTABLE USE POLICY

LAST UPDATED: 25 AUGUST 2026

This policy keeps the service fast and fair for everyone. It applies to every account, credit balance and report.

01PERMITTED USE

Use the service to investigate appliances for your own purchase decisions, share your case reports with household members or advisors, and use findings in personal or internal business purchasing.

02PROHIBITED USE

You may not: scrape or bulk-extract reports, the product library or category content; resell or republish reports as your own commercial product; share one account across unrelated organizations; probe or disrupt the service's infrastructure; or submit unlawful, deceptive or malicious content as investigation input.

03CREDITS ABUSE

Promo codes are for first-time registrations and may not be farmed across multiple accounts. Abused codes are voided and the related orders refunded less any delivered services.

04ENFORCEMENT

Violations may lead to suspension or termination of the account. Unused credits from a terminated-for-cause account are refunded pro-rata, minus the cost of any damage or delivered services, where the law allows.

ANSWERS

FREQUENTLY ASKED QUESTIONS

The essentials before you open a case — investigations, verdicts, credits and payments. 43 answers in the full archive.

VIEW ALL 43 ANSWERS
What does Grossmeister actually do?

It investigates an appliance before you buy it. You provide a product link, a model name, or a description of what you need — the system analyzes performance, efficiency, features, reliability signals, value and long-term ownership cost, then issues a clear verdict such as BUY IT, CONSIDER or SKIP.

Can I paste a product URL?

Yes. Choose the PRODUCT LINK tab and paste the URL from any retailer or manufacturer page. The system identifies the product and investigates it. Demo investigations use sample data where live fetching is unavailable, clearly labelled as such.

Can you detect overpriced products?

Yes. The Price & Value analysis compares the asking price against an estimated product value derived from specifications, features and category benchmarks. The result is labelled GREAT VALUE, FAIR, ABOVE MARKET, OVERPRICED or UNKNOWN.

Can you estimate ownership cost?

Yes — it's a signature feature. The Ownership Cost section combines purchase price, energy, water, maintenance and consumables over a 5-year horizon, with each component labelled as an estimate.

How does credit pricing work?

Everything is priced in credits, and packages start at 50 credits. You spend credits from your balance on the investigations you need — no subscriptions, no trials.

Is there a free trial or demo plan?

No. There are no trials, demo plans or free tiers. The entry point is a 50-credit package — this keeps the investigation queue fast and the analysis honest.

THE NEXT APPLIANCE YOU BUY — INVESTIGATE IT FIRST.

A five-minute investigation can save five years of regret.

OPEN A CASE